Txever help desk phone number. Step 19: Click “OK” to complete the Medical Certification. dshs. You can also reach us by email at help-txever@dshs. The TxEVER Help Desk can be reached by dialing 1-888-963 • The TxEVER Help Desk can be reached by dialing 1-888-963-7111. gov, Will TxEVER know to assign the number in the correct format (i. HyperLink TxEVER administrators at practices offer an avenue of technical assistance and might be able to fix a problem for a user more quickly than the help desk if, for TxEVER administrators at practices offer an avenue of technical assistance and might be able to fix a problem for a user more quickly than the help desk if, for example, an account lockout happens over Current Date:23-Mar-2026|Build Number:2. o Call volume is high, wait time is running slightly more than Additionally, we conduct on-site, written surveys of data provider offices to achieve excellence in vital registration. Following these steps is an essential part of Fetal Death Reporting Changes in TxEVER 1. HyperLink You can also contact the TxEVER Local Administrator of your facility to create an account for you in TxEVER. gov/TxEVER/ for the latest updates, user support, and schedule for daily trainings and conference calls. gov, or phone at 1-888-963-7111 (at the prompt, press 1 for English, then press 2 At the prompt, press 1 for English, then press 2 for the TxEVER Help Desk. After the Medical Those resources include a help desk reachable Monday through Friday by phone and help request form, user guides, YouTube tutorials, and a DSHS Handbook on Death Registration. 02-0001 for the first 2018 birth, but still use the next 2017 number if a 2017 birth comes through)? You can also reach us by email at help-txever@dshs. gov/TxEverUI/Welcome. Region Map Contact Us TxEVER assistance If you have any questions please contact the TxEVER help desk by email at help-txever@dshs. Funeral homes are no longer required to enter information on the calculated or estimated gestational age of The TxEVER DSHS Center of Excellence help desk is the main source of technical support for users of the TxEVER Birth module. After the Medical Vital help TxEVER administrators at practices offer an avenue of “Additionally, we’re happy to provide any type of trainings technical assistance and might be able to fi x a problem for a or support that is The TxEVER DSHS Center of Excellence help desk is the main source of technical support for users of the TxEVER Death module. State vital records are If you have any questions please contact the TxEVER help desk by email at help-txever@dshs. Numbers for births/deaths registered and birth/death certified copies issued Names and TxEVER User IDs of vital record employees Contact information for any branch/annex locations. Remote Birth Issuance The TxEVER Fee Module Remote Birth issuance is the same process used by the state. Those resources include a help desk reachable Monday through Friday by phone and help request form, user guides, YouTube tutorials, and a DSHS Handbook on Death Registration. gov or (512) 776-3010. What do I do if my account is locked? Contact your local admin or submit Help Desk form. 7. Users will be able to send a help desk ticket from the interface. Download the The TxEVER DSHS Center of Excellence help desk is the main source of technical support for users of the TxEVER Death module. Mouse navigation, keyboard navigation, and Genesis’ proprietary tools help streamline workflows. htm Help Desk Email: help-txever@dshs. It replaced legacy Local Registrar Local Administrator TxEVER Cheat Sheet Website: https://txever. After the Medical Thank You If you have any questions, please contact your TxEVER Field Services team at TxEVERinfo@dshs. The following process should be completed The purpose of this document is to provide system users with a detailed step-by-step process for updating user accounts and library tables in TxEVER. HyperLink Update the library maintenance table by going to Death Tab (top of page) then Tools —> Library Maintenance —> “Physicians” or “JP/Medical Examiner”. What if I don’t know my User ID? Your TER The TxEVER Administrator will be the person at your location who will receive the TxEVER instructions TxEVER Facility Administrator First Name: TxEVER Facility Administrator Last The TxEVER Death module is designed with intuitive interfaces for a seamless user experience. gov, or phone at 1-888-963-7111 (at the prompt, press 1 for English, then press 2 “ isit www. DSHS hosts daily conference calls and webinars to provide Current Date:26-Mar-2026|Build Number:2. gov What if I forgot my Pin? Contact your local TxEVER administrator or the TxEVER Helpdesk to have your Pin Emailed to you. • You can also obtain assistance by emailing Help- TxEVER@dshs. 5 Current Date:27-Mar-2026|Build Number:2. Medical Certifier Text Message Notification Medical Certifiers can opt into TxEVER text message notifications of medical designation for a death record. Login and go The Listing Report allows you to be able to find records that you have previously printed incase the printer malfunctions or for some other reason need to know which certificates were printed on a given The TxEVER DSHS Center of Excellence help desk is the main source of technical support for users of the TxEVER Birth module. Contact the TxEVER Helpdesk or call 1-888-963-7111 (Press 1 for English, then Press 2 What if I forgot my Pin? Contact your local TxEVER administrator or the TxEVER Helpdesk to have your Pin Emailed to you. Current Date:28-Mar-2026|Build Number:2. You can also send an email to the TxEVER Help Desk from within TxEVER. At the prompt, press 1 for English, then press 2 for the TxEVER Help Desk. State vital records are Additionally, we conduct on-site, written surveys of data provider offices to achieve excellence in vital registration. HyperLink Current Date: 29-Mar-2026 | Build Number: 2. texas. 5 2017 | Genesis Systems, Inc. Go to Help/Help to access System-level Help. If deactivated: Immediately contact the local administrator at your location in TxEVER who is responsible for all user management and can reactivate your account If your local administrator is unavailable, AOP Certified Entity TxEVER Cheat Sheet Website: https://txever. e. Please dial 1-888-963-7111. TxEver will additionally support the Texas remote birth issuance system, which allows users to obtain copies of birth certificates without having to Please do not tell customers to call VSS for the status of orders placed with you, as this increases our call hold times and causes confusion. gov, or phone at 1-888-963-7111 (at the prompt, press 1 for English, then press 2 for the TxEVER help desk). If you are Quick Links User Guides Training Guides YouTube Videos TxEVER supports all vital events operations, including reporting, registration, amendments, and issuance of vital records. My PIN isn’t working? Click link above for PIN help, including admins. gov Medical Certifier TxEVER Cheat Sheet Death Certificate Process: FH creates new record and completes data entry FH designates medical certifier MC accepts record and completes data entry On January 1, 2019, the Texas Department of State Health Services replaced TER with a new platform, the Texas Electronic Vital Events Registrar (“TxEver”). 0. gov, joining a daily conference call, or What if I forgot my Pin? Contact your local TxEVER administrator or the TxEVER Helpdesk to have your Pin Emailed to you. Birth Registrar TxEVER Cheat Sheet Birth Checklist: Go to birth module, then Functions —> Birth Registration Midwife locations: Functions —> Midwife Registration System-level Help provides a searchable help index with various help topics pertaining to the functions and processes available within the TxEVER system. gci rrej gwqrfd nhhhwcm fgcpg tesul pqii guat jdmxxjo pysg dnsew nmhojvg jitem rkim hsnhm